1. Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
We want you to know when we store which data and how we use it. In addition, we have taken technical and organisational measures to ensure that the regulations on data protection are observed.
2. Transparency requirement
We, the company Pohlig GmbH and the company Pohlig Austria GmbH & Co. KG, are pleased to inform you in detail about the processing of your personal data (hereinafter only referred to as "data") in accordance with Article 13 of the EU General Data Protection Regulation.
Provision of care and aftercare:
In the following, we would like to inform you about the data processing in the context of your care and aftercare.
Categories of data processed:
For example, the following categories of personal data are processed for this purpose:
• Contact information
- First name, last name,
- adress,
- e-Mail address and
- telephone number.
• Subject-specific information
- Type of service provided (prosthetics, orthotics, human mobility or rehabilitation and orthopaedic shoe technology),
- Specific treatments (e.g. fitting of a hand prosthesis),
- X-ray procedures and
- If applicable, serial number of your aids.
• Further information
- Date and time when the service was provided.
You are not obliged to provide your personal data. However, if you do not do so, we will not be able to provide our services.
Purposes:
The processing of these categories of personal data is carried out in particular for the following purposes:
• Inclusion in the master data management,
• communication with you,
• provision of our services (including pre- and after-care),
• order processing
• preparation of quotations, order confirmations and invoices,
• business development,
• exercising and defending of legal claims,
• communication with cost units and
• billing service providers.
Legal basis:
The processing of your personal data is necessary for the execution of the treatment contract concluded with you or its initiation (Art. 6 para. 1 b GDPR). Processing activities in connection with business development are carried out on the basis of our legitimate interests to ensure business continuity (Art. 6 para. 1 f GDPR).
We process personal data relating to your health for health care and treatment on the basis of your consent (Art. 9 (2) a GDPR). Should personal data concerning your health be processed in the context of defending against or asserting legal claims, this will be done on the basis of Art. 9 (2) f GDPR.
Storage periods or criteria for determining:
We delete the data when they are no longer required for the purposes we pursue in preparing and carrying out care, follow-up care and billing and no other legal grounds, in particular legal or contractual retention periods, intervene (usually 10 years from the end of the last processing operation).
Training, research and product development:
In the following, we would like to inform you about the processing of data for the purposes of training, research and product development in the context of modernising our products and services within the Ottobock Group.
Categories of data processed:
For example, the following categories of personal data are processed for this purpose:
• Contact information
- First name, last name,
- adress,
- e-Mail adress and
- telephone number.
• Subject-specific information
- Type of service provided (prosthetics, orthotics, human mobility or rehabilitation and orthopaedic shoe technology),
- Specific treatments (e.g. fitting of a hand prosthesis),
- If applicable, serial number of your aids.
• Further information
- Date of service rendered.
You are not obliged to provide your personal data. However, if you do not do so, we will not be able to process your data for the above purposes. Before we use your personal data for training, research and product development, we will make it completely anonymous. A personal reference to you will then no longer be possible by possible by reasonable means.
Purposes:
These categories of personal data are processed in particular for the following purposes:
• Education, training and continuing education of our specialist staff and members of other healthcare professions, i.e. in particular orthopaedic technicians and sales partners (Ottobock certified orthopaedic technicians) within the Ottobock Group to improve the quality of care worldwide.
• Research/product development to modernise our products and services within the Ottobock Group (e.g. mobile apps, technical applications to improve care).
Legal basis:
We process your personal data on the basis of your consent (Art. 6 para. 1 lit. a GDPR). We process your health data on the basis of your consent in the case of special categories of personal data (Art. 9 (2) a GDPR). If you have concluded a demo user contract with us for product development tests, we process your data provided there - with the exception of health data - for the performance of the contract (Art.6 para. 1 b GDPR).
Storage periods or criteria for determining:
We delete the data when it is no longer required for the purposes of training, research and product development pursued by us and no other legal grounds, in particular statutory or contractual retention periods, intervene (usually 10 years from the end of the last processing operation).
Marketing (incl. advertising and newsletters for our products and services):
If you are interested in news in the field of medical aids or in our products and services - in particular innovations and interesting campaigns and promotions by Ottobock - you may consent to receiving advertising and in particular to our newsletter.
Categories of data processed:
In order to send you information that is as suitable as possible for you in the advertising you have ordered, we process the following categories of data, for example:
• Contact information
- First name, last name,
- e-mail adress,
- Professional position (job title),
- Company affiliation (company name) and
- Postal address, or telephone contact.
• Topic-specific information
- Selection of the product area from which you would like to receive information (e.g. prosthetics, orthotics, human mobility or rehabilitation and orthopaedic shoe technology),
- Your relationship to Ottobock (prospective customer, user, model, medical supply store, etc.),
- competitions,
- surveys,
- invitations to trade fairs and
- studies / evaluations / as a test person.
You are not obliged to provide your personal data. However, if you do not do so, we will not be able to provide any marketing services.
Purposes:
The processing of these categories of personal data is carried out in particular for the following purposes:
• Ensuring the proper delivery of advertising,
• contacting you for promotional purposes,
• checking the validity of your e-mail address and
• tailoring the advertising with the information that is appropriate for you.
Legal basis:
Our marketing activities are based on your consent (Art. 6 para. 1 a GDPR).
If health data is processed, the processing is based on your consent in the case of special categories of personal data (Art. 9 para. 2 a GDPR).
Storage periods or criteria for determining:
As soon as the data is no longer required for the purposes we pursue or you have revoked your consent and there is no other legal basis, the data is deleted. If the latter applies, we delete the data once the other legal basis no longer applies.
Fulfilment of legal obligations:
Within the scope of fulfilling the contract, we are subject to legal obligations for data processing, about which we inform you below.
Categories of data processed:
• Contact information
- First name, last name,
- adress,
- e-Mail adress and
- telephone number.
• Topic-specific information
- Type of service provided (prosthetics, orthotics, human mobility or rehabilitation and orthopaedic shoe technology),
- Specific treatments (e.g. fitting of a hand prosthesis),
- X-ray procedures and
- If applicable, serial number of your aids.
• Further information
- Date and time when the service was provided.
You are not obliged to provide your personal data. However, if you do not do so, we will not be able to provide our services.
Purpose:
These categories of personal data are processed in particular for the following purposes:
• Fulfilment of legal retention obligations and
• Fulfilment of reporting obligations to the police or health authorities.
Legal basis:
The data processing serves the fulfilment of legal obligations (Art. 6 para. 1 c GDPR).
Storage periods or criteria for determining:
We are obliged to keep treatment records, commercial letters and documents relevant under tax law for a period of up to 10 years from the end of the treatment or the last transaction.
From whom we receive your data:
We collect the corresponding data - as far as possible - from you yourself. In some cases, however, we may also receive your personal data from other care units (which may have carried out your initial / preliminary treatment), i.e. from doctors (e.g. established practices, specialist practices or medical care centres, so-called MVZs). These are combined with your other data in our patient care in the sense of uniform documentation.
With whom we share data:
Internally, only departments involved in fulfilling the above purposes and ensuring our global quality of care have access to your personal data. This also applies to the transfer of data to Ottobock companies outside the EU (list of current Ottobock supply locations: https://www.ottobock.com/de/unternehmen/standorte/alle-kontinente.html). Due to differing national regulatio, a fully comparable level of data protection cannot always be guaranteed. Ottobock counters risks in the level of data protection through contractual and internal security measures.
Processors, companies and in particular billing service providers that Ottobock commissions with the processing of data within the scope provided for by law (Art. 28 GDPR - Service providers). In this case, Ottobock remains responsible for the protection of your data. Our processors are carefully selected, are bound by our instructions and are regularly monitored by us. We only commission processors who offer sufficient guarantees that suitable technical and organisational measures are taken in such a way that the processing is carried out in accordance with the requirements of the GDPR and ensures the protection of your rights.
Private entities that provide services for you or in connection with an Ottobock contract under their own responsibility or under joint responsibility with Ottobock. This is the case if you order services from private bodies from us, if you consent to their involvement or if we involve private bodies on the basis of legal permission. If, in the course of processing, we nevertheless disclose your data to third parties, transmit it to them or otherwise grant them access to the data, this is also done exclusively on the basis of one of the aforementioned legal grounds. This category includes, for example, other companies of the Ottobock Group, statutory and private health insurance companies, accident insurance providers, collection service providers, physicians and manufacturers/suppliers of orthopaedic technical aids. Government agencies to which we transfer certain data due to legal obligations. These include, for example, health authorities and tax authorities. Transfer of personal data to countries outside the EU and the EEA: We may transfer your data to bodies whose registered office is outside the European Union or the European Economic Area. In this case, we ensure before the transfer that, outside of exceptional cases permitted by law, either an adequate level of data protection exists at the recipient (e.g. through an adequacy decision of the European Commission, through suitable guarantees such as the agreement of so-called EU standard data protection clauses of the European Commission with the recipient) or your express consent has been given. For information on appropriate safeguards, please contact the Global Data Privacy Officer.
No profiling:
We do not make automated individual decisions with your personal data.
Revocation of your consent:
You can revoke your consent at any time in writing to the company listed above or by e-mail to info@pohlig.net. This revocation will then apply for the future. Processing carried out until then cannot be revoked.
Your rights:
You have the right to,
a) request confirmation as to whether we are processing your personal data. If this is the case, you have the right to information about this processing (Art. 15 GDPR).
b) demand the correction or completion of incorrect or incomplete data (Art. 16 GDPR);
c) revoke a given consent at any time with effect for the future (Art. 7 (3) GDPR);
d) in certain cases (Art. 17 GDPR) to demand the deletion of data;
e) under certain conditions, to request the restriction of processing;
f) under certain conditions, to data portability, i.e. to receive your data that you have provided to us in a structured, common and machine-readable format or to have it transferred to another controller (Art. 20 GDPR);
g) complain to a supervisory authority (Art. 77 GDPR).
Right of objection (Art. 21 GDPR)
Please send your objection to: info@pohlig.net
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6 (1) lit. f GDPR. We will then no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If personal data are processed for marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing. If you object to the processing for marketing purposes, the personal data will no longer be processed for these purposes.
Amendment of this data protection notice:
We will revise this privacy notice in the event of changes that make this necessary. You can always obtain the current version from our Patient Care Centre.
Status of the declaration: 15.11.2021
2.1 Online applicant portal
Data protection information for the applicant portal
Pohlig GmbH ensures the protection of your personal data that you provide to us. In the following, we will tell you how we will use your data. Your personal data will be stored, processed and used in the context of your application in accordance with the following provisions. You should therefore read and understand this data protection information carefully before submitting your application.
How the applicant portal works
You can apply for a position within Pohlig GmbH via the online applicant portal. Applications can relate to specific job advertisements, internships or apprenticeships as well as a speculative application. The applicant data is stored in the central database for applicants of our personnel administration.
Data use
Your personal data will only be used by Pohlig GmbH to check your application, obtain references, confirm your details and obtain security and other background information and ultimately to contact you about a position. If you are hired, your data may also be transferred to Pohlig GmbH's human resources systems for personnel administration purposes.
Restricting access to your data
Only the personnel employees of Pohlig GmbH and the responsible supervisors or managers of the vacant position within Pohlig GmbH have access to your data. Your personal data will be used exclusively by Pohlig GmbH and will not be disclosed or sold to third parties. However, it is possible that your personal data may also become known to external service providers commissioned by us to operate the system for us. In this case, the data may also be processed in countries outside the European Union. In this case, Pohlig GmbH enters into written data protection agreements with these companies, which guarantee that your personal data is effectively protected and not used for inadmissible purposes. Pohlig GmbH monitors compliance with the agreements and retains responsibility for the security of the data at all times.
Storage period
In general, we will delete your application documents six months after receipt, unless your application is part of a selection procedure that is still in progress at that time. After receipt of your application, we will send you a confirmation of receipt.
Data categories
First name, last name, e-mail address, cover letter, CV (optional: title, street, postcode, city, country, photo, certificates, call-back number, date of birth, how did you find us, other).
2.2 Online seminar registration
Data use
If you voluntarily send us a seminar registration via the online form, your details from the registration form, including the contact details you provide there, will be stored by us for the purpose of processing the registration and in the event of follow-up questions.
Data categories
Date and place of the seminar, first name, last name, profession, institution, street, postcode, city, e-mail address (optional: call-back number).
2.3 Online contact form
Data use
If you voluntarily send us enquiries via the contact form, your details from the enquiry form, including the contact details you have provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up enquiries.
Data categories
First name, last name, e-mail address, area, free text field (optional: callback number, file attachments).
3. Browser tracking
3.1 Cookies
Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
You can change or revoke the cookie settings at any time.
3.2 Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
IP anonymisation
We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Deactivate Google Analytics
For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en
Demographic characteristics in Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Objection to data collection".
3.3 YouTube
Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.
For more information on the handling of user data, please see YouTube's privacy policy at: https://www.google.de/intl/en/policies/privacy
3.4 Integration of Social Media
Our websites contain buttons from social media networks that you can use to inform other people about Pohlig's digital presence and offers.
We have integrated the following social networks via a plug-in:
- Facebook (Pixel)
Categories of data processed:
If you agree to the use of social media plug-ins, the following data will be processed:
- IP adress,
- browser information,
- operating system,
- Calling up previous website (referrer URL),
- Current URL,
- screen resolution and
- Installed browser plug-ins (e.g. Adobe Flash Player).
Purposes:
Ensuring the most comprehensive possible internet presence and logical linking of internet presences.
Legal basis:
The activation of the plug-in or the link is based on Art. 6 para. 1 lit. a. GDPR.
3.4 Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- browser type and browser version
- Operating system used
- referrer URL
- Host name of the accessing computer
- Time of the server request
This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.
4. SSL encryption
For security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as the site operator, this site uses SSL encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
5. Objection to advertising mails
The use of contact data published within the scope of the imprint obligation to send advertising and information material that has not been expressly requested is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam e-mails.
Source: e-recht24.de